Mira Sport Installationsanleitung PDF herunterladen (Seite 24)

CUSTOMER SERVICE

1175283-W2-B © Kohler Mira Limited, November 2011

Mira is a registered trade mark of Kohler Mira Limited.





Guarantee

Your product has the benefit of our manufacturer’s

guarantee which starts from the date of purchase.

To activate this guarantee, please return your completed

registration card, visit our website or free phone 0800



Within the guarantee period we will resolve defects in

materials or workmanship, free of charge, by repairing or

replacing parts or product as we may choose.

This guarantee is in addition to your statutory rights

and is subject to the following conditions:

  

under normal use and to the original purchaser only.

The product must be installed and maintained in

accordance with the instructions given in this user

guide.

           

appointed representative. Note! if a service visit

is required the product must be fully installed and

connected to services.

  

expiry date. The guarantee on any replacement parts

or product ends at the original expiry date.

         

the right to supply replacement parts only.

The guarantee does not cover:

          

damage or performance issues arising from incorrect

installation, improper use, lack of maintenance, build up

of limescale, frost damage, corrosion, system debris or



the product.

  

          

consequential loss of any kind.

  

         

appointed representative.

  

with the requirements of the TMV 2 or TMV 3 healthcare

schemes.

  

  

What to do if something goes wrong



use it, contact your installer to check that it is installed

and commissioned in accordance with the instructions in

this manual.

If this does not resolve the issue, contact our Customer

Services Team who will offer you or your installer help

and advice.

If you experience problems, check in this manual to see if

simple home maintenance is required. If you require further

assistance call our Customer Services Team.





enable you to cover repair bills for the life of your policy



Helpdesk Service

Our Customer Services Team is comprehensively trained

and can offer help and advice, spare parts, accessories or

a service visit.

We will need you to have your model name or number,



our quality and training programme calls may be recorded

or monitored.

Mira Showers Website (www.mirashowers.co.uk)

From our website you can register your guarantee,

download additional user guides, diagnose faults, purchase

our full range of accessories and popular spares, refer to



Spares and Accessories

We maintain extensive stocks of genuine spares and

accessories and aim to provide support throughout the

product’s expected life.

Payment can be made by phone at time of order using

most major Credit or Debit cards and we aim to despatch

orders within 2 working days. Items purchased from us are

guaranteed for 12 months from date of purchase. For safety

reasons spares exposed to mains voltages should only be



Returns – items can be returned within one month of date

of purchase, providing that they are in good condition and

the packaging is unopened. If you wish to return any items

please notify us in writing within seven days of receipt.

Service / Repairs

Our nationwide team of Service Technicians can carry out

service or repair work to your product within the guarantee

period and beyond. You have the assurance of a fully trained

Technician, genuine spare parts and a 12 month guarantee

on any chargeable work done.

Payment should be made directly to the Service Technician

who will accept most major Credit or Debit cards.

To Contact Us

Telephone: 0844 571 5000

E-mail - Visit www.mirashowers.co.uk/contactus

Fax: 01242 282595

By Post: Mira Customer Services Dept, Cromwell Road,

Cheltenham, Gloucestershire, GL52 5EP

Eire

Telephone: 01 459 1344

E-mail: [email protected]

Fax: Dublin 01 459 2329



Otter House, Naas Road, Clondalkin, Dublin 22

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